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NHTSANHTSA · Vehicles·Recall number 24V685000

2024 Ford Explorer — Hybrid propulsion system

Published September 16, 2024 · Recall initiated: September 13, 2024

Summary

NHTSA records recall 24V685000, published September 16, 2024 and initiated September 13, 2024. Recalling firm: Ford Motor Company; 2024 Ford Explorer — Hybrid propulsion system.

What's the hazard

Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

What to do

Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.

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Recall details

Brand
FORD
Model
EXPLORER
Manufacturer
Ford Motor Company
Lot
2024 FORD EXPLORER
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2024 Ford Explorer — Hybrid propulsion system recalled?

Yes. NHTSA published recall 24V685000 on September 16, 2024. Reported hazard: Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

What should I do if I have this product?

Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FORD. Model: EXPLORER.

View official NHTSA notice(opens on nhtsa.gov)