2024 Kia Ev9 | 2025 Kia Ev9 — Electrical system: software
Published October 11, 2024 · Recall initiated: October 10, 2024
Summary
NHTSA records recall 24V757000, published October 11, 2024 and initiated October 10, 2024. Recalling firm: Kia America, Inc.; 2024 Kia Ev9 | 2025 Kia Ev9 — Electrical system: software.
What's the hazard
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays.
What to do
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
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Recall details
- Brand
- KIA
- Model
- EV9
- Manufacturer
- Kia America, Inc.
- Lot
- 2024 KIA EV9 | 2025 KIA EV9
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2024 Kia Ev9 | 2025 Kia Ev9 — Electrical system: software recalled?
Yes. NHTSA published recall 24V757000 on October 11, 2024. Reported hazard: Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays.
What should I do if I have this product?
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: KIA. Model: EV9.