2023 Motiv Epic4 E-450 Bev | 2024 Motiv Epic4 E-450 Bev | 2021 Motiv Epic4 E-450 Bev | 2022 Motiv Epic4 E-450 Bev — Electrical system: propulsion system: cables
Published October 21, 2024 · Recall initiated: October 18, 2024
Summary
NHTSA records recall 24V782000, published October 21, 2024 and initiated October 18, 2024. Recalling firm: Motiv Power Systems; 2023 Motiv Epic4 E-450 Bev | 2024 Motiv Epic4 E-450 Bev | 2021 Motiv Epic4 E-450 Bev | 2022 Motiv Epic4 E-450 Bev — Electrical system: propulsion system: cables.
What's the hazard
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage (HV) batteries.
What to do
Motiv field support technicians will inspect and replace the 12-volt control cable as necessary, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
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Recall details
- Brand
- MOTIV
- Model
- EPIC4 E-450 BEV
- Manufacturer
- Motiv Power Systems
- Lot
- 2023 MOTIV EPIC4 E-450 BEV | 2024 MOTIV EPIC4 E-450 BEV | 2021 MOTIV EPIC4 E-450 BEV | 2022 MOTIV EPIC4 E-450 BEV
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2023 Motiv Epic4 E-450 Bev | 2024 Motiv Epic4 E-450 Bev | 2021 Motiv Epic4 E-450 Bev | 2022 Motiv Epic4 E-450 Bev — Electrical system: propulsion system: cables recalled?
Yes. NHTSA published recall 24V782000 on October 21, 2024. Reported hazard: Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage (HV) batteries.
What should I do if I have this product?
Motiv field support technicians will inspect and replace the 12-volt control cable as necessary, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MOTIV. Model: EPIC4 E-450 BEV.