2021 Mercedes-Maybach S 580 | 2021 Mercedes-Benz S 580 | 2021 Mercedes-Benz S 500 — Communication: auto crash notification
Published October 28, 2024 · Recall initiated: October 25, 2024
Summary
NHTSA records recall 24V807000, published October 28, 2024 and initiated October 25, 2024. Recalling firm: Mercedes-Benz USA, LLC; 2021 Mercedes-Maybach S 580 | 2021 Mercedes-Benz S 580 | 2021 Mercedes-Benz S 500 — Communication: auto crash notification.
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.
What to do
Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.
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Recall details
- Brand
- MERCEDES-MAYBACH
- Model
- S 580
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2021 MERCEDES-MAYBACH S 580 | 2021 MERCEDES-BENZ S 580 | 2021 MERCEDES-BENZ S 500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Mercedes-Maybach S 580 | 2021 Mercedes-Benz S 580 | 2021 Mercedes-Benz S 500 — Communication: auto crash notification recalled?
Yes. NHTSA published recall 24V807000 on October 28, 2024. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.
What should I do if I have this product?
Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-MAYBACH. Model: S 580.