Back to search
NHTSANHTSA · Vehicles·Recall number 24V839000

2022 Gmc Savana | 2023 Gmc Savana | 2023 Chevrolet Express | 2022 Chevrolet Express — Power train: automatic transmission: control module: software

Published November 7, 2024 · Recall initiated: November 7, 2024

Summary

NHTSA records recall 24V839000, published November 7, 2024. Recalling firm: General Motors, LLC; 2022 Gmc Savana | 2023 Gmc Savana | 2023 Chevrolet Express | 2022 Chevrolet Express — Power train: automatic transmission: control module: software.

What's the hazard

General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.

What to do

Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.

Get an email if GMC has another recall

Free. We only write when there's a new recall that matches. Unsubscribe in one click.

Recall details

Brand
GMC
Model
SAVANA
Manufacturer
General Motors, LLC
Lot
2022 GMC SAVANA | 2023 GMC SAVANA | 2023 CHEVROLET EXPRESS | 2022 CHEVROLET EXPRESS
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2022 Gmc Savana | 2023 Gmc Savana | 2023 Chevrolet Express | 2022 Chevrolet Express — Power train: automatic transmission: control module: software recalled?

Yes. NHTSA published recall 24V839000 on November 7, 2024. Reported hazard: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.

What should I do if I have this product?

Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: GMC. Model: SAVANA.

View official NHTSA notice(opens on nhtsa.gov)