2021 Mercedes-Benz Sprinter 4500 | 2022 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 2500 — Electrical system: instrument cluster/panel
Published December 13, 2024 · Recall initiated: December 13, 2024
Summary
NHTSA records recall 24V930000, published December 13, 2024. Recalling firm: Daimler Vans USA, LLC; 2021 Mercedes-Benz Sprinter 4500 | 2022 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 2500 — Electrical system: instrument cluster/panel.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays.
What to do
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- SPRINTER 4500
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2021 MERCEDES-BENZ SPRINTER 4500 | 2022 MERCEDES-BENZ SPRINTER 4500 | 2019 MERCEDES-BENZ SPRINTER 3500 | 2020 MERCEDES-BENZ SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 2500 | 2021 MERCEDES-BENZ SPRINTER 2500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Mercedes-Benz Sprinter 4500 | 2022 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 2500 — Electrical system: instrument cluster/panel recalled?
Yes. NHTSA published recall 24V930000 on December 13, 2024. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays.
What should I do if I have this product?
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: SPRINTER 4500.