ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Published February 3, 2025 · Recall initiated: February 7, 2025
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
What to do
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
Recall details
- Brand
- MERCEDES-BENZ
- Model
- EQB 250+
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2025 MERCEDES-BENZ EQB 250+ | 2024 MERCEDES-BENZ EQB 250 | 2023 MERCEDES-BENZ EQB 250 | 2022 MERCEDES-BENZ EQB 250
- Risk classification
- V
- Country
- US
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