2022 Volkswagen Tiguan | 2023 Volkswagen Tiguan | 2024 Volkswagen Tiguan | 2023 Volkswagen Arteon | 2024 Audi Q3 | 2025 Audi Q3 — Back over prevention: software
Published February 13, 2025 · Recall initiated: February 12, 2025
Summary
NHTSA records recall 25V082000, published February 13, 2025 and initiated February 12, 2025. Recalling firm: Volkswagen Group of America, Inc.; 2022 Volkswagen Tiguan | 2023 Volkswagen Tiguan | 2024 Volkswagen Tiguan | 2023 Volkswagen Arteon | 2024 Audi Q3 | 2025 Audi Q3 — Back over prevention: software.
What's the hazard
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What to do
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
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Recall details
- Brand
- VOLKSWAGEN
- Model
- TIGUAN
- Manufacturer
- Volkswagen Group of America, Inc.
- Lot
- 2022 VOLKSWAGEN TIGUAN | 2023 VOLKSWAGEN TIGUAN | 2024 VOLKSWAGEN TIGUAN | 2023 VOLKSWAGEN ARTEON | 2024 AUDI Q3 | 2025 AUDI Q3
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2018 Volkswagen Tiguan | 2019 Volkswagen Atlas | 2018 Volkswagen Atlas | 2021 Audi Q3 | 2020 Audi Q3 | 2019September 14, 2026
- NHTSA2024 Volkswagen Atlas | 2025 Volkswagen Atlas | 2026 Volkswagen Atlas | 2025 Volkswagen Atlas Cross Sport |July 22, 2026
- NHTSA2024 Volkswagen Tiguan — Back over prevention: softwareMay 21, 2026
- NHTSA2025 Volkswagen Taos | 2026 Volkswagen Taos — Fuel system, gasoline: delivery: pressure sensorApril 23, 2026
- NHTSA2025 Volkswagen Atlas Cross Sport | 2025 Volkswagen Atlas — Power train: automatic transmissionFebruary 13, 2025
- NHTSA2022 Jeep Grand Cherokee L | 2021 Jeep Grand Cherokee L | 2022 Jeep Grand Cherokee — Equipment: electrical:February 13, 2025
Questions about this recall
Was 2022 Volkswagen Tiguan | 2023 Volkswagen Tiguan | 2024 Volkswagen Tiguan | 2023 Volkswagen Arteon | 2024 Audi Q3 | 2025 Audi Q3 — Back over prevention: software recalled?
Yes. NHTSA published recall 25V082000 on February 13, 2025. Reported hazard: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What should I do if I have this product?
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: VOLKSWAGEN. Model: TIGUAN.