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NHTSANHTSA · Vehicles·Recall number 25V239000

2025 Ford Explorer — Power train: automatic transmission: control module: software

Published April 14, 2025 · Recall initiated: April 11, 2025

Summary

NHTSA records recall 25V239000, published April 14, 2025 and initiated April 11, 2025. Recalling firm: Ford Motor Company; 2025 Ford Explorer — Power train: automatic transmission: control module: software.

What's the hazard

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

What to do

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

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Recall details

Brand
FORD
Model
EXPLORER
Manufacturer
Ford Motor Company
Lot
2025 FORD EXPLORER
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2025 Ford Explorer — Power train: automatic transmission: control module: software recalled?

Yes. NHTSA published recall 25V239000 on April 14, 2025. Reported hazard: Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

What should I do if I have this product?

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FORD. Model: EXPLORER.

View official NHTSA notice(opens on nhtsa.gov)