2025 Ram 2500 | 2025 Ram 3500 — Electrical system: instrument cluster/panel
Published May 8, 2025 · Recall initiated: May 8, 2025
Summary
NHTSA records recall 25V297000, published May 8, 2025. Recalling firm: Chrysler (FCA US, LLC); 2025 Ram 2500 | 2025 Ram 3500 — Electrical system: instrument cluster/panel.
What's the hazard
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
What to do
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
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Recall details
- Brand
- RAM
- Model
- 2500
- Manufacturer
- Chrysler (FCA US, LLC)
- Lot
- 2025 RAM 2500 | 2025 RAM 3500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2025 Ram 2500 | 2025 Ram 3500 — Electrical system: instrument cluster/panel recalled?
Yes. NHTSA published recall 25V297000 on May 8, 2025. Reported hazard: Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
What should I do if I have this product?
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: RAM. Model: 2500.