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NHTSANHTSA · Vehicles·Recall number 25V321000

2025 Keystone Residence | 2025 Keystone Retreat | 2025 Keystone Springdale | 2025 Keystone Voltage | 2024 Keystone Voltage | 2025 Keystone Fuzion | 2025 Keystone Hideout | 2024 Keystone Raptor — Structure: body: step/ladder

Published May 19, 2025 · Recall initiated: May 15, 2025

Summary

NHTSA records recall 25V321000, published May 19, 2025 and initiated May 15, 2025. Recalling firm: Keystone RV Company; 2025 Keystone Residence | 2025 Keystone Retreat | 2025 Keystone Springdale | 2025 Keystone Voltage | 2024 Keystone Voltage | 2025 Keystone Fuzion | 2025 Keystone Hideout | 2024 Keystone Raptor — Structure: body: step/ladder.

What's the hazard

Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.

What to do

Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.

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Recall details

Brand
KEYSTONE
Model
RESIDENCE
Manufacturer
Keystone RV Company
Lot
2025 KEYSTONE RESIDENCE | 2025 KEYSTONE RETREAT | 2025 KEYSTONE SPRINGDALE | 2025 KEYSTONE VOLTAGE | 2024 KEYSTONE VOLTAGE | 2025 KEYSTONE FUZION | 2025 KEYSTONE HIDEOUT | 2024 KEYSTONE RAPTOR
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2025 Keystone Residence | 2025 Keystone Retreat | 2025 Keystone Springdale | 2025 Keystone Voltage | 2024 Keystone Voltage | 2025 Keystone Fuzion | 2025 Keystone Hideout | 2024 Keystone Raptor — Structure: body: step/ladder recalled?

Yes. NHTSA published recall 25V321000 on May 19, 2025. Reported hazard: Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.

What should I do if I have this product?

Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: KEYSTONE. Model: RESIDENCE.

View official NHTSA notice(opens on nhtsa.gov)