2025 Ram Promaster | 2024 Ram Promaster | 2023 Braun Ram Promaster | 2022 Ram Promaster — Back over prevention: sensing system: camera
Published May 21, 2025 · Recall initiated: May 21, 2025
Summary
NHTSA records recall 25V330000, published May 21, 2025. Recalling firm: Chrysler (FCA US, LLC); 2025 Ram Promaster | 2024 Ram Promaster | 2023 Braun Ram Promaster | 2022 Ram Promaster — Back over prevention: sensing system: camera.
What's the hazard
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
What to do
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
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Recall details
- Brand
- RAM
- Model
- PROMASTER
- Manufacturer
- Chrysler (FCA US, LLC)
- Lot
- 2025 RAM PROMASTER | 2024 RAM PROMASTER | 2023 BRAUN RAM PROMASTER | 2022 RAM PROMASTER
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2025 Ram Promaster | 2024 Ram Promaster | 2023 Braun Ram Promaster | 2022 Ram Promaster — Back over prevention: sensing system: camera recalled?
Yes. NHTSA published recall 25V330000 on May 21, 2025. Reported hazard: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
What should I do if I have this product?
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: RAM. Model: PROMASTER.