EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Published May 27, 2025 · Recall initiated: May 23, 2025
What's the hazard
Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
What to do
The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
Recall details
- Brand
- LINCOLN
- Model
- NAUTILUS
- Manufacturer
- Ford Motor Company
- Lot
- 2024 LINCOLN NAUTILUS
- Risk classification
- V
- Country
- US