2024 Lincoln Nautilus — Equipment: electrical: infotainment: software
Published May 27, 2025 · Recall initiated: May 23, 2025
Summary
NHTSA records recall 25V337000, published May 27, 2025 and initiated May 23, 2025. Recalling firm: Ford Motor Company; 2024 Lincoln Nautilus — Equipment: electrical: infotainment: software.
What's the hazard
Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
What to do
The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
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Recall details
- Brand
- LINCOLN
- Model
- NAUTILUS
- Manufacturer
- Ford Motor Company
- Lot
- 2024 LINCOLN NAUTILUS
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2024 Lincoln Nautilus — Equipment: electrical: infotainment: software recalled?
Yes. NHTSA published recall 25V337000 on May 27, 2025. Reported hazard: Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
What should I do if I have this product?
The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: LINCOLN. Model: NAUTILUS.