2021 Ford Mustang Mach E | 2022 Ford Mustang Mach E | 2023 Ford Mustang Mach E | 2024 Ford Mustang Mach E | 2025 Ford Mustang Mach E — Electrical system: body control module: software
Published June 16, 2025 · Recall initiated: June 13, 2025
Summary
NHTSA records recall 25V404000, published June 16, 2025 and initiated June 13, 2025. Recalling firm: Ford Motor Company; 2021 Ford Mustang Mach E | 2022 Ford Mustang Mach E | 2023 Ford Mustang Mach E | 2024 Ford Mustang Mach E | 2025 Ford Mustang Mach E — Electrical system: body control module: software.
What's the hazard
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
What to do
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
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Recall details
- Brand
- FORD
- Model
- MUSTANG MACH E
- Manufacturer
- Ford Motor Company
- Lot
- 2021 FORD MUSTANG MACH E | 2022 FORD MUSTANG MACH E | 2023 FORD MUSTANG MACH E | 2024 FORD MUSTANG MACH E | 2025 FORD MUSTANG MACH E
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Ford Mustang Mach E | 2022 Ford Mustang Mach E | 2023 Ford Mustang Mach E | 2024 Ford Mustang Mach E | 2025 Ford Mustang Mach E — Electrical system: body control module: software recalled?
Yes. NHTSA published recall 25V404000 on June 16, 2025. Reported hazard: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
What should I do if I have this product?
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: MUSTANG MACH E.