2023 Mercedes-Benz Metris | 2022 Mercedes-Benz Metris | 2021 Mercedes-Benz Metris | 2020 Mercedes-Benz Metris — Equipment: electrical: infotainment: video (touch)screen/monitor/unit
Published July 11, 2025 · Recall initiated: July 11, 2025
Summary
NHTSA records recall 25V463000, published July 11, 2025. Recalling firm: Daimler Vans USA, LLC; 2023 Mercedes-Benz Metris | 2022 Mercedes-Benz Metris | 2021 Mercedes-Benz Metris | 2020 Mercedes-Benz Metris — Equipment: electrical: infotainment: video (touch)screen/monitor/unit.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
What to do
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- METRIS
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2023 MERCEDES-BENZ METRIS | 2022 MERCEDES-BENZ METRIS | 2021 MERCEDES-BENZ METRIS | 2020 MERCEDES-BENZ METRIS
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2023 Mercedes-Benz Metris | 2022 Mercedes-Benz Metris | 2021 Mercedes-Benz Metris | 2020 Mercedes-Benz Metris — Equipment: electrical: infotainment: video (touch)screen/monitor/unit recalled?
Yes. NHTSA published recall 25V463000 on July 11, 2025. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
What should I do if I have this product?
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: METRIS.