2024 Jeep Grand Cherokee | 2024 Jeep Grand Cherokee L | 2023 Jeep Grand Cherokee | 2023 Jeep Grand Cherokee L — Seats: mid/rear assembly: head restraint
Published July 17, 2025 · Recall initiated: July 17, 2025
Summary
NHTSA records recall 25V472000, published July 17, 2025. Recalling firm: Chrysler (FCA US, LLC); 2024 Jeep Grand Cherokee | 2024 Jeep Grand Cherokee L | 2023 Jeep Grand Cherokee | 2023 Jeep Grand Cherokee L — Seats: mid/rear assembly: head restraint.
What's the hazard
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints.
What to do
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
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Recall details
- Brand
- JEEP
- Model
- GRAND CHEROKEE
- Manufacturer
- Chrysler (FCA US, LLC)
- Lot
- 2024 JEEP GRAND CHEROKEE | 2024 JEEP GRAND CHEROKEE L | 2023 JEEP GRAND CHEROKEE | 2023 JEEP GRAND CHEROKEE L
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2024 Jeep Grand Cherokee | 2024 Jeep Grand Cherokee L | 2023 Jeep Grand Cherokee | 2023 Jeep Grand Cherokee L — Seats: mid/rear assembly: head restraint recalled?
Yes. NHTSA published recall 25V472000 on July 17, 2025. Reported hazard: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints.
What should I do if I have this product?
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: JEEP. Model: GRAND CHEROKEE.