2020 Dodge Journey | 2019 Dodge Journey | 2021 Ram Promaster | 2020 Ram Promaster | 2019 Ram Promaster — Back over prevention: sensing system: camera
Published August 26, 2025 · Recall initiated: August 26, 2025
Summary
NHTSA records recall 25V552000, published August 26, 2025. Recalling firm: Chrysler (FCA US, LLC); 2020 Dodge Journey | 2019 Dodge Journey | 2021 Ram Promaster | 2020 Ram Promaster | 2019 Ram Promaster — Back over prevention: sensing system: camera.
What's the hazard
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
What to do
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
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Recall details
- Brand
- DODGE
- Model
- JOURNEY
- Manufacturer
- Chrysler (FCA US, LLC)
- Lot
- 2020 DODGE JOURNEY | 2019 DODGE JOURNEY | 2021 RAM PROMASTER | 2020 RAM PROMASTER | 2019 RAM PROMASTER
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2020 Dodge Journey | 2019 Dodge Journey | 2021 Ram Promaster | 2020 Ram Promaster | 2019 Ram Promaster — Back over prevention: sensing system: camera recalled?
Yes. NHTSA published recall 25V552000 on August 26, 2025. Reported hazard: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
What should I do if I have this product?
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: DODGE. Model: JOURNEY.