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NHTSANHTSA · Vehicles·Recall number 25V562000

2023 Altec Service Body | 2022 Altec Service Body | 2023 Altec Digger Derrick | 2022 Altec Digger Derrick | 2021 Altec Digger Derrick | 2020 Altec Digger Derrick | 2019 Altec Digger Derrick | 2018 Altec Digger Derrick | 2017 Altec Digger Derrick | 2016 Altec Digger Derrick | 2014 Altec Digger Derrick | 2013 Altec Digger Derrick | 2012 Altec Digger Derrick | 2011 Altec Digger Derrick | 2015 Altec Digger Derrick | 2023 Altec Aerial Device | 2022 Altec Aerial Device | 2021 Altec Aerial Device | 2020 Altec Aerial Device | 2019 Altec Aerial Device — Structure: frame and members

Published September 2, 2025 · Recall initiated: August 29, 2025

Summary

NHTSA records recall 25V562000, published September 2, 2025 and initiated August 29, 2025. Recalling firm: Altec Industries, Inc.; 2023 Altec Service Body | 2022 Altec Service Body | 2023 Altec Digger Derrick | 2022 Altec Digger Derrick | 2021 Altec Digger Derrick | 2020 Altec Digger Derrick | 2019 Altec Digger Derrick | 2018 Altec Digger Derrick | 2017 Altec Digger Derrick | 2016 Altec Digger Derrick | 2014 Altec Digger Derrick | 2013 Altec Digger Derrick | 2012 Altec Digger Derrick | 2011 Altec Digger Derrick | 2015 Altec Digger Derrick | 2023 Altec Aerial Device | 2022 Altec Aerial Device | 2021 Altec Aerial Device | 2020 Altec Aerial Device | 2019 Altec Aerial Device — Structure: frame and members.

What's the hazard

Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.

What to do

Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.

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Recall details

Brand
ALTEC
Model
SERVICE BODY
Manufacturer
Altec Industries, Inc.
Lot
2023 ALTEC SERVICE BODY | 2022 ALTEC SERVICE BODY | 2023 ALTEC DIGGER DERRICK | 2022 ALTEC DIGGER DERRICK | 2021 ALTEC DIGGER DERRICK | 2020 ALTEC DIGGER DERRICK | 2019 ALTEC DIGGER DERRICK | 2018 ALTEC DIGGER DERRICK | 2017 ALTEC DIGGER DERRICK | 2016 ALTEC DIGGER DERRICK | 2014 ALTEC DIGGER DERRICK | 2013 ALTEC DIGGER DERRICK | 2012 ALTEC DIGGER DERRICK | 2011 ALTEC DIGGER DERRICK | 2015 ALTEC DIGGER DERRICK | 2023 ALTEC AERIAL DEVICE | 2022 ALTEC AERIAL DEVICE | 2021 ALTEC AERIAL DEVICE | 2020 ALTEC AERIAL DEVICE | 2019 ALTEC AERIAL DEVICE
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2023 Altec Service Body | 2022 Altec Service Body | 2023 Altec Digger Derrick | 2022 Altec Digger Derrick | 2021 Altec Digger Derrick | 2020 Altec Digger Derrick | 2019 Altec Digger Derrick | 2018 Altec Digger Derrick | 2017 Altec Digger Derrick | 2016 Altec Digger Derrick | 2014 Altec Digger Derrick | 2013 Altec Digger Derrick | 2012 Altec Digger Derrick | 2011 Altec Digger Derrick | 2015 Altec Digger Derrick | 2023 Altec Aerial Device | 2022 Altec Aerial Device | 2021 Altec Aerial Device | 2020 Altec Aerial Device | 2019 Altec Aerial Device — Structure: frame and members recalled?

Yes. NHTSA published recall 25V562000 on September 2, 2025. Reported hazard: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.

What should I do if I have this product?

Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: ALTEC. Model: SERVICE BODY.

View official NHTSA notice(opens on nhtsa.gov)