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NHTSANHTSA · Vehicles·Recall number 25V665000

2025 Ram Promaster | 2024 Ram Promaster — Electrical system: propulsion system: traction motor: controller: software

Published October 6, 2025 · Recall initiated: October 6, 2025

Summary

NHTSA records recall 25V665000, published October 6, 2025. Recalling firm: Chrysler (FCA US, LLC); 2025 Ram Promaster | 2024 Ram Promaster — Electrical system: propulsion system: traction motor: controller: software.

What's the hazard

Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.

What to do

Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.

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Recall details

Brand
RAM
Model
PROMASTER
Manufacturer
Chrysler (FCA US, LLC)
Lot
2025 RAM PROMASTER | 2024 RAM PROMASTER
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2025 Ram Promaster | 2024 Ram Promaster — Electrical system: propulsion system: traction motor: controller: software recalled?

Yes. NHTSA published recall 25V665000 on October 6, 2025. Reported hazard: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.

What should I do if I have this product?

Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: PROMASTER.

View official NHTSA notice(opens on nhtsa.gov)