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NHTSANHTSA · Vehicles·Recall number 25V691000

2025 Lincoln Nautilus Hybrid | 2024 Lincoln Nautilus Hybrid | 2026 Lincoln Nautilus Hybrid | 2025 Ford Explorer Hybrid — Forward collision avoidance: warnings: external/pedestrian alert

Published October 14, 2025 · Recall initiated: October 10, 2025

Summary

NHTSA records recall 25V691000, published October 14, 2025 and initiated October 10, 2025. Recalling firm: Ford Motor Company; 2025 Lincoln Nautilus Hybrid | 2024 Lincoln Nautilus Hybrid | 2026 Lincoln Nautilus Hybrid | 2025 Ford Explorer Hybrid — Forward collision avoidance: warnings: external/pedestrian alert.

What's the hazard

Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.

What to do

The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.

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Recall details

Brand
LINCOLN
Model
NAUTILUS HYBRID
Manufacturer
Ford Motor Company
Lot
2025 LINCOLN NAUTILUS HYBRID | 2024 LINCOLN NAUTILUS HYBRID | 2026 LINCOLN NAUTILUS HYBRID | 2025 FORD EXPLORER HYBRID
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2025 Lincoln Nautilus Hybrid | 2024 Lincoln Nautilus Hybrid | 2026 Lincoln Nautilus Hybrid | 2025 Ford Explorer Hybrid — Forward collision avoidance: warnings: external/pedestrian alert recalled?

Yes. NHTSA published recall 25V691000 on October 14, 2025. Reported hazard: Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.

What should I do if I have this product?

The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: LINCOLN. Model: NAUTILUS HYBRID.

View official NHTSA notice(opens on nhtsa.gov)