2023 Mercedes-Benz Sprinter 2500 | 2024 Mercedes-Benz Sprinter 2500 — Structure: frame and members
Published October 24, 2025 · Recall initiated: October 24, 2025
Summary
NHTSA records recall 25V725000, published October 24, 2025. Recalling firm: Daimler Vans USA, LLC; 2023 Mercedes-Benz Sprinter 2500 | 2024 Mercedes-Benz Sprinter 2500 — Structure: frame and members.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
What to do
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- SPRINTER 2500
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2023 MERCEDES-BENZ SPRINTER 2500 | 2024 MERCEDES-BENZ SPRINTER 2500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2023 Mercedes-Benz Sprinter 2500 | 2024 Mercedes-Benz Sprinter 2500 — Structure: frame and members recalled?
Yes. NHTSA published recall 25V725000 on October 24, 2025. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
What should I do if I have this product?
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: SPRINTER 2500.