2017 Ford Flex | 2018 Ford Flex | 2019 Ford Flex — Structure: body
Published October 24, 2025 · Recall initiated: October 24, 2025
Summary
NHTSA records recall 25V732000, published October 24, 2025. Recalling firm: Ford Motor Company; 2017 Ford Flex | 2018 Ford Flex | 2019 Ford Flex — Structure: body.
What's the hazard
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
What to do
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
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Recall details
- Brand
- FORD
- Model
- FLEX
- Manufacturer
- Ford Motor Company
- Lot
- 2017 FORD FLEX | 2018 FORD FLEX | 2019 FORD FLEX
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2017 Ford Flex | 2018 Ford Flex | 2019 Ford Flex — Structure: body recalled?
Yes. NHTSA published recall 25V732000 on October 24, 2025. Reported hazard: Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
What should I do if I have this product?
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: FLEX.