2025 Coach And Equipment Phoenix — Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor:
Published November 10, 2025 · Recall initiated: November 10, 2025
Summary
NHTSA records recall 25V772000, published November 10, 2025. Recalling firm: Coach and Equipment Mfg. Corp.; 2025 Coach And Equipment Phoenix — Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor: .
What's the hazard
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
What to do
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
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Recall details
- Brand
- COACH AND EQUIPMENT
- Model
- PHOENIX
- Manufacturer
- Coach and Equipment Mfg. Corp.
- Lot
- 2025 COACH AND EQUIPMENT PHOENIX
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2025 Coach And Equipment Phoenix | 2024 Coach And Equipment Phoenix | 2026 Coach And Equipment Metrolite |July 22, 2026
- NHTSA2025 Coach And Equipment Phoenix | 2026 Coach And Equipment Phoenix | 2026 Coach And Equipment Metrolite —May 26, 2026
- NHTSA2024 Coach And Equipment Phoenix | 2025 Coach And Equipment Phoenix — Electrical system:December 22, 2025
- NHTSA2024 Nova Bus Lfs | 2025 Nova Bus Lfs — Seat belts: front: anchorageNovember 12, 2025
- NHTSA2026 Keystone Voltage | 2025 Keystone Voltage | 2024 Keystone Voltage — Equipment: electrical: accessoryNovember 10, 2025
- NHTSA2024 Coach And Equipment Phoenix — SeatsMay 7, 2024
Questions about this recall
Was 2025 Coach And Equipment Phoenix — Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor: recalled?
Yes. NHTSA published recall 25V772000 on November 10, 2025. Reported hazard: Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
What should I do if I have this product?
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: COACH AND EQUIPMENT. Model: PHOENIX.