2025 Nissan Armada | 2025 Infiniti Qx80 | 2026 Infiniti Qx80 | 2025 Nissan Murano | 2026 Nissan Armada — Back over prevention: software
Published December 2, 2025 · Recall initiated: November 26, 2025
Summary
NHTSA records recall 25V821000, published December 2, 2025 and initiated November 26, 2025. Recalling firm: Nissan North America, Inc.; 2025 Nissan Armada | 2025 Infiniti Qx80 | 2026 Infiniti Qx80 | 2025 Nissan Murano | 2026 Nissan Armada — Back over prevention: software.
What's the hazard
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
What to do
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
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Recall details
- Brand
- NISSAN
- Model
- ARMADA
- Manufacturer
- Nissan North America, Inc.
- Lot
- 2025 NISSAN ARMADA | 2025 INFINITI QX80 | 2026 INFINITI QX80 | 2025 NISSAN MURANO | 2026 NISSAN ARMADA
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2025 Nissan Armada | 2025 Infiniti Qx80 | 2026 Infiniti Qx80 | 2025 Nissan Murano | 2026 Nissan Armada — Back over prevention: software recalled?
Yes. NHTSA published recall 25V821000 on December 2, 2025. Reported hazard: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
What should I do if I have this product?
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: NISSAN. Model: ARMADA.