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NHTSANHTSA · Vehicles·Recall number 25V868000

2013 Gillig Low Floor — Structure: emergency: escape/egress/exit: latching/release system

Published December 16, 2025 · Recall initiated: December 15, 2025

Summary

NHTSA records recall 25V868000, published December 16, 2025 and initiated December 15, 2025. Recalling firm: Gillig, LLC; 2013 Gillig Low Floor — Structure: emergency: escape/egress/exit: latching/release system.

What's the hazard

Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release.

What to do

Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.

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Recall details

Brand
GILLIG
Model
LOW FLOOR
Manufacturer
Gillig, LLC
Lot
2013 GILLIG LOW FLOOR
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2013 Gillig Low Floor — Structure: emergency: escape/egress/exit: latching/release system recalled?

Yes. NHTSA published recall 25V868000 on December 16, 2025. Reported hazard: Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release.

What should I do if I have this product?

Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: GILLIG. Model: LOW FLOOR.

View official NHTSA notice(opens on nhtsa.gov)