Motorola DCT2000 digital cable set-top boxes
Published August 8, 2002
Summary
CPSC records recall 02226, published August 8, 2002. Recalling firm: Motorola Inc. Broadband Communications Sector, of Horsham, Pa.; Reported units: About 1 million.
What's the hazard
Pins in the rear of the box, that connect to the power cord, could break, which could pose an electric shock hazard to consumers.
What to do
Consumers with these DCT2000 digital cable set-top boxes can continue to use them as normal, but they should not remove the power cord from the rear of the set-top box. If it is necessary to unplug the boxes, power cords should always be unplugged from the wall outlet or other energy source. Motorola estimates about 30,000 of these set-top boxes have power cord pins that could break. Cable operators are contacting their customers to determine if they have a set-top box included in the recall, that needs to be replaced.
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Recall details
- Brand
- Motorola Inc. Broadband Communications Sector, of Horsham, Pa.
- Manufacturer
- Motorola Inc. Broadband Communications Sector, of Horsham, Pa.
- Distributor
- Digital cable operators distributed these set-top boxes nationwide in conjunction with digital cable services, from March 2002 through June 2002.
- Country
- US
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Questions about this recall
Was Motorola DCT2000 digital cable set-top boxes recalled?
Yes. CPSC published recall 02226 on August 8, 2002. Reported hazard: Pins in the rear of the box, that connect to the power cord, could break, which could pose an electric shock hazard to consumers.
What should I do if I have this product?
Consumers with these DCT2000 digital cable set-top boxes can continue to use them as normal, but they should not remove the power cord from the rear of the set-top box. If it is necessary to unplug the boxes, power cords should always be unplugged from the wall outlet or other energy source. Motorola estimates about 30,000 of these set-top boxes have power cord pins that could break. Cable operators are contacting their customers to determine if they have a set-top box included in the recall, that needs to be replaced.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Motorola Inc. Broadband Communications Sector, of Horsham, Pa..