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CPSCCPSC · Consumer products·Recall number 02226

Motorola DCT2000 digital cable set-top boxes

Published October 7, 2025 · Recall initiated: August 8, 2002

What's the hazard

Pins in the rear of the box, that connect to the power cord, could break, which could pose an electric shock hazard to consumers.

What to do

Consumers with these DCT2000 digital cable set-top boxes can continue to use them as normal, but they should not remove the power cord from the rear of the set-top box. If it is necessary to unplug the boxes, power cords should always be unplugged from the wall outlet or other energy source. Motorola estimates about 30,000 of these set-top boxes have power cord pins that could break. Cable operators are contacting their customers to determine if they have a set-top box included in the recall, that needs to be replaced.

Recall details

Brand
Motorola Inc. Broadband Communications Sector, of Horsham, Pa.
Manufacturer
Motorola Inc. Broadband Communications Sector, of Horsham, Pa.
Distributor
Digital cable operators distributed these set-top boxes nationwide in conjunction with digital cable services, from March 2002 through June 2002.
Country
US
View official CPSC notice

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