Sony VAIO notebook computers
Published September 25, 2003
Summary
CPSC records recall 03197, published September 25, 2003. Recalling firm: Sony Corp., of Tokyo, Japan; Reported units: About 5,600.
What's the hazard
Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings.
What to do
Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.
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Recall details
- Brand
- Sony Corp., of Tokyo, Japan
- Manufacturer
- Sony Corp., of Tokyo, Japan
- Distributor
- Electronic and computer stores nationwide, from June 2003 through July 2003, for about $1,500.
- Country
- US
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Questions about this recall
Was Sony VAIO notebook computers recalled?
Yes. CPSC published recall 03197 on September 25, 2003. Reported hazard: Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings.
What should I do if I have this product?
Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Sony Corp., of Tokyo, Japan.