Segway "i Series" Human Transporters (HT)
Published September 26, 2003
Summary
CPSC records recall 03553, published September 26, 2003. Recalling firm: Segway LLC, of Manchester, New Hampshire; Reported units: Approximately 6,000.
What's the hazard
Under certain operating conditions, particularly when the batteries are near the end of charge, some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle or continues to ride, after receiving a low-battery alert.
What to do
Call Segway LLC for information on how to receive a free software upgrade. Segway LLC is directly contacting owners of these products. Riders are reminded that, even after the software upgrade, appropriate operating techniques, as described in Segway HT user materials, are essential to safety.
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Recall details
- Brand
- Segway LLC, of Manchester, New Hampshire
- Manufacturer
- Segway LLC, of Manchester, New Hampshire
- Distributor
- Directly by Segway LLC and through certain dealers and resellers, from March 2002 through September 2003. Segway HTs have also been made available to the public by authorized rental agents.
- Country
- US
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Questions about this recall
Was Segway "i Series" Human Transporters (HT) recalled?
Yes. CPSC published recall 03553 on September 26, 2003. Reported hazard: Under certain operating conditions, particularly when the batteries are near the end of charge, some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle or continues to ride, after receiving a low-battery alert.
What should I do if I have this product?
Call Segway LLC for information on how to receive a free software upgrade. Segway LLC is directly contacting owners of these products. Riders are reminded that, even after the software upgrade, appropriate operating techniques, as described in Segway HT user materials, are essential to safety.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Segway LLC, of Manchester, New Hampshire.