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CPSCCPSC · Consumer products·Recall number 17038

Door locksets

Published November 29, 2016

Summary

CPSC records recall 17038, published November 29, 2016. Recalling firm: Stanley Security Solutions Taiwan, Ltd. of Taiwan; Reported units: About 70,000.

What's the hazard

The latches can fail and the door cannot be unlocked from the inside, posing an entrapment risk. This failure could lead to the inability to vacate a location in an emergency.

What to do

Consumers should immediately stop using the recalled locksets. For Stanley Commercial Hardware-branded locksets, consumers should contact Stanley Commercial Hardware and for all other brands, consumers should contact Stanley Security Solutions Taiwan to receive a free replacement latch or to schedule an appointment to have the latches replaced free of charge if the lockset is already installed.

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Recall details

Brand
Stanley Security Solutions Taiwan, Ltd. of Taiwan
Manufacturer
Stanley Security Solutions Taiwan, Ltd. of Taiwan
Distributor
Stanley Commercial Hardware and other lock distributor and retailers nationwide and online at Amazon.com and Grainger.com from February 2016 through September 2016 for between $170 and $320.
Country
US

Related recalls

Questions about this recall

Was Door locksets recalled?

Yes. CPSC published recall 17038 on November 29, 2016. Reported hazard: The latches can fail and the door cannot be unlocked from the inside, posing an entrapment risk. This failure could lead to the inability to vacate a location in an emergency.

What should I do if I have this product?

Consumers should immediately stop using the recalled locksets. For Stanley Commercial Hardware-branded locksets, consumers should contact Stanley Commercial Hardware and for all other brands, consumers should contact Stanley Security Solutions Taiwan to receive a free replacement latch or to schedule an appointment to have the latches replaced free of charge if the lockset is already installed.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Stanley Security Solutions Taiwan, Ltd. of Taiwan.

View official CPSC notice(opens on cpsc.gov)