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CPSCCPSC · Consumer products·Recall number 17715

Matrix ClimbMills

Published November 29, 2016

Summary

CPSC records recall 17715, published November 29, 2016. Recalling firm: Johnson Health Tech North America, of Cottage Grove, Wis.; Reported units: About 10,500.

What's the hazard

The stop/pause controls on the right handgrip can malfunction, posing a fall hazard to the user.

What to do

Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills directly.

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Recall details

Brand
Johnson Health Tech North America, of Cottage Grove, Wis.
Manufacturer
Johnson Health Tech North America, of Cottage Grove, Wis.
Distributor
Johnson Health Tech North America and its commercial fitness equipment dealers nationwide from December 2011 through September 2015 for between $8,000 and $13,000.
Country
US

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Questions about this recall

Was Matrix ClimbMills recalled?

Yes. CPSC published recall 17715 on November 29, 2016. Reported hazard: The stop/pause controls on the right handgrip can malfunction, posing a fall hazard to the user.

What should I do if I have this product?

Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills directly.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Johnson Health Tech North America, of Cottage Grove, Wis..

View official CPSC notice(opens on cpsc.gov)