Furnaces
Published November 8, 2016
Summary
CPSC records recall 17709, published November 8, 2016. Reported units: About 17,700.
What's the hazard
The ground wire in the furnace's junction box can become loose. If an electrical component then fails and short circuits, the unit poses a shock hazard.
What to do
Consumers should contact Trane to receive a free replacement junction box and free installation. The firm is contacting customers directly. Consumers should avoid contact with the furnaces until the junction box is replaced.
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Recall details
- Distributor
- Trane U.S. Inc., of Tyler, Texas
- Country
- US
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Questions about this recall
Was Furnaces recalled?
Yes. CPSC published recall 17709 on November 8, 2016. Reported hazard: The ground wire in the furnace's junction box can become loose. If an electrical component then fails and short circuits, the unit poses a shock hazard.
What should I do if I have this product?
Consumers should contact Trane to receive a free replacement junction box and free installation. The firm is contacting customers directly. Consumers should avoid contact with the furnaces until the junction box is replaced.