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CPSCCPSC · Consumer products·Recall number 18733

Traction elevators

Published March 29, 2018

Summary

CPSC records recall 18733, published March 29, 2018. Recalling firm: Residential Elevators Inc., of Crawfordville, Fla.; Reported units: About 3,700.

What's the hazard

The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.

What to do

Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection and, where a replacement part is needed, a free repair. Elevators that have been inspected by the company since May 2017 do not require a new inspection. Residential Elevators is able to determine whether a residential elevator is included in the recall by the consumer's street address. The firm is contacting all known purchasers directly.

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Recall details

Brand
Residential Elevators Inc., of Crawfordville, Fla.
Manufacturer
Residential Elevators Inc., of Crawfordville, Fla.
Distributor
Residential Elevators' dealers and home builders nationwide from January 2015 through April 2017 for between $18,000 and $50,000.
Country
US

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Questions about this recall

Was Traction elevators recalled?

Yes. CPSC published recall 18733 on March 29, 2018. Reported hazard: The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.

What should I do if I have this product?

Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection and, where a replacement part is needed, a free repair. Elevators that have been inspected by the company since May 2017 do not require a new inspection. Residential Elevators is able to determine whether a residential elevator is included in the recall by the consumer's street address. The firm is contacting all known purchasers directly.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Residential Elevators Inc., of Crawfordville, Fla..

View official CPSC notice(opens on cpsc.gov)