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CPSCCPSC · Consumer products·Recall number 20779

Traction elevators

Published September 10, 2020

Summary

CPSC records recall 20779, published September 10, 2020. Recalling firm: Residential Elevators Inc., of Crawfordville, Fla.; Reported units: About 6,300.

What's the hazard

The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.

What to do

Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been inspected as part of the firm's March 29, 2018 recall. Some elevators may have already received the new CPSC approved remedy for this recall. Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumer's street address. Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.

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Recall details

Brand
Residential Elevators Inc., of Crawfordville, Fla.
Manufacturer
Residential Elevators Inc., of Crawfordville, Fla.
Distributor
Residential Elevators' dealers and home builders nationwide from January 2014 through April 2017 for between $18,000 and $50,000.
Country
US

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Questions about this recall

Was Traction elevators recalled?

Yes. CPSC published recall 20779 on September 10, 2020. Reported hazard: The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.

What should I do if I have this product?

Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been inspected as part of the firm's March 29, 2018 recall. Some elevators may have already received the new CPSC approved remedy for this recall. Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumer's street address. Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Residential Elevators Inc., of Crawfordville, Fla..

View official CPSC notice(opens on cpsc.gov)