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CPSCCPSC · Consumer products·Recall number 20009

Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps

Published October 10, 2019

Summary

CPSC records recall 20009, published October 10, 2019. Reported units: About 5,350 (in addition, about 450 were sold in Canada).

What's the hazard

The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.

What to do

Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.

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Recall details

Brand
Carrier Corporation, of Palm Beach Gardens, Fla.
Distributor
Carrier and Bryant distributors, independent dealers and contractors nationwide from March 2015 through April 2019 for between about $600 and about $4,000.
Country
US

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Questions about this recall

Was Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps recalled?

Yes. CPSC published recall 20009 on October 10, 2019. Reported hazard: The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.

What should I do if I have this product?

Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Carrier Corporation, of Palm Beach Gardens, Fla..

View official CPSC notice(opens on cpsc.gov)