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CPSCCPSC · Consumer products·Recall number 20704

Spider Climb playground climbers

Published October 18, 2019

Summary

CPSC records recall 20704, published October 18, 2019. Recalling firm: Soft Play LLC, of Huntersville, N.C.; Reported units: About 200.

What's the hazard

The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.

What to do

Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.

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Recall details

Brand
Soft Play LLC, of Huntersville, N.C.
Manufacturer
Soft Play LLC, of Huntersville, N.C.
Distributor
Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.
Country
US

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Questions about this recall

Was Spider Climb playground climbers recalled?

Yes. CPSC published recall 20704 on October 18, 2019. Reported hazard: The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.

What should I do if I have this product?

Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Soft Play LLC, of Huntersville, N.C..

View official CPSC notice(opens on cpsc.gov)