Prestige Solo & Prestige Excellence condensing gas boilers
Published July 28, 2020
Summary
CPSC records recall 20157, published July 28, 2020. Recalling firm: Burnsen SA, of Belgium; Reported units: About 63,000.
What's the hazard
Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers.
What to do
Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.
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Recall details
- Brand
- Burnsen SA, of Belgium
- Manufacturer
- Burnsen SA, of Belgium
- Distributor
- Wholesale distributors and installed by independent contractors nationwide from November 2011 through July 2020 for between $3,400 and $9,700.
- Country
- US
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Questions about this recall
Was Prestige Solo & Prestige Excellence condensing gas boilers recalled?
Yes. CPSC published recall 20157 on July 28, 2020. Reported hazard: Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers.
What should I do if I have this product?
Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Burnsen SA, of Belgium.