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CPSCCPSC · Consumer products·Recall number 20768

Valor H5 gas fireplace

Published July 30, 2020

Summary

CPSC records recall 20768, published July 30, 2020. Recalling firm: Miles Industries Ltd., of Canada; Reported units: About 370 (In addition, about 1,050 units were sold in Canada) (Valor H5 gas fireplaces were previously recalled on December 2018.).

What's the hazard

Delayed ignition due to pilot degradation can cause gas in the fireplace to accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter, posing burn and laceration hazards.

What to do

Consumers should immediately stop using the recalled fireplaces and contact their Valor fireplace retailer or contractor to schedule a free repair. Miles Industries is contacting all known purchasers directly.

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Recall details

Brand
Miles Industries Ltd., of Canada
Manufacturer
Miles Industries Ltd., of Canada
Distributor
Southern Fireplaces & More, Custom Hearth, On Fire, Abercrombie & Co., Southern Hearth & Patio stores and other Specialty Hearth stores from July 2014 through March 2020 for between $3,700 and $5,500 (not including installation).
Country
US

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Questions about this recall

Was Valor H5 gas fireplace recalled?

Yes. CPSC published recall 20768 on July 30, 2020. Reported hazard: Delayed ignition due to pilot degradation can cause gas in the fireplace to accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter, posing burn and laceration hazards.

What should I do if I have this product?

Consumers should immediately stop using the recalled fireplaces and contact their Valor fireplace retailer or contractor to schedule a free repair. Miles Industries is contacting all known purchasers directly.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Miles Industries Ltd., of Canada.

View official CPSC notice(opens on cpsc.gov)