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CPSCCPSC · Consumer products·Recall number 21175

LG Chem "RESU10H" Lithium-Ion Residential Energy Storage System Batteries

Published August 4, 2021

Summary

CPSC records recall 21175, published August 4, 2021. Reported units: About 10,000 (In addition, 2017-2019 RESU 10H were previously recalled for a fire hazard on December 16, 2020.).

What's the hazard

The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

What to do

Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers also are attempting to contact owners directly.

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Recall details

Brand
LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd. (in turn a wholly-owned subsidiary of LG Chem Ltd.)
Distributor
Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply from January 2017 through April 2019 for about $8,000.
Country
US

Related recalls

Questions about this recall

Was LG Chem "RESU10H" Lithium-Ion Residential Energy Storage System Batteries recalled?

Yes. CPSC published recall 21175 on August 4, 2021. Reported hazard: The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

What should I do if I have this product?

Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers also are attempting to contact owners directly.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd. (in turn a wholly-owned subsidiary of LG Chem Ltd.).

View official CPSC notice(opens on cpsc.gov)