Traditional 90 and Traditional 110 Gas Fireplaces
Published December 8, 2022
Summary
CPSC records recall 23065, published December 8, 2022. Reported units: About 400.
What's the hazard
Improper installation of the fireplaces can lead to problems with heat release and/or ventilation, posing a fire hazard.
What to do
Consumers should immediately stop using the recalled fireplaces until they have been in contact with Ortal or their authorized Ortal dealer to determine whether their fireplace needs a retrofit plate. A retrofit plate will only be installed if the fireplace is positioned on a wooden base or floor. Ortal is directly contacting all known dealers, installers, distributors, homeowners, and any other individuals that purchased or installed the recalled products. Ortal will install a retrofit plate and provide an inspection free of charge to consumers.
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Recall details
- Brand
- Ortal USA Inc., of Columbus, Ohio
- Distributor
- Authorized dealers and professional installers nationwide from May 2016 through February 2020 for between $5,600 and $6,200.
- Country
- US
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Questions about this recall
Was Traditional 90 and Traditional 110 Gas Fireplaces recalled?
Yes. CPSC published recall 23065 on December 8, 2022. Reported hazard: Improper installation of the fireplaces can lead to problems with heat release and/or ventilation, posing a fire hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled fireplaces until they have been in contact with Ortal or their authorized Ortal dealer to determine whether their fireplace needs a retrofit plate. A retrofit plate will only be installed if the fireplace is positioned on a wooden base or floor. Ortal is directly contacting all known dealers, installers, distributors, homeowners, and any other individuals that purchased or installed the recalled products. Ortal will install a retrofit plate and provide an inspection free of charge to consumers.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Ortal USA Inc., of Columbus, Ohio.