Jacuzzi® Hot Tubs and Sundance® Spas
Published December 15, 2022
Summary
CPSC records recall 23068, published December 15, 2022. Reported units: About 23,700 (In addition, about 5,400 were sold in Canada and about 40 were sold in Mexico).
What's the hazard
The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.
What to do
Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees. Contact a local authorized Jacuzzi dealer at www.jacuzzi.com/en-us/find-a-dealer/ for Jacuzzi brands and a Sundance Spas dealer at www.sundancespas.com/en-us/find-a-dealer/ for Sundance Spas brands, to schedule a free repair. Sundance Spas and Jacuzzi Hot Tub are contacting all known purchasers directly.
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Recall details
- Brand
- Sundance Spas Inc., (which also does business as Jacuzzi Hot Tubs), of Chino, Calif.
- Distributor
- Authorized Sundance Spas or Jacuzzi Hot Tubs dealers nationwide from July 2021 through December 2022 for between $6,500 and $30,000.
- Country
- US
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Questions about this recall
Was Jacuzzi® Hot Tubs and Sundance® Spas recalled?
Yes. CPSC published recall 23068 on December 15, 2022. Reported hazard: The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.
What should I do if I have this product?
Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees. Contact a local authorized Jacuzzi dealer at www.jacuzzi.com/en-us/find-a-dealer/ for Jacuzzi brands and a Sundance Spas dealer at www.sundancespas.com/en-us/find-a-dealer/ for Sundance Spas brands, to schedule a free repair. Sundance Spas and Jacuzzi Hot Tub are contacting all known purchasers directly.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Sundance Spas Inc., (which also does business as Jacuzzi Hot Tubs), of Chino, Calif..