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CPSCCPSC · Consumer products·Recall number 23091

BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519

Published January 12, 2023

Summary

CPSC records recall 23091, published January 12, 2023. Reported units: About 61,000 (In addition, about 4,300 were sold in Canada).

What's the hazard

The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

What to do

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

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Recall details

Brand
BISSELL Homecare Inc., of Grand Rapids, Michigan
Distributor
Walmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com from January 2019 through November 2022 for about $360.
Country
US

Related recalls

Questions about this recall

Was BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 recalled?

Yes. CPSC published recall 23091 on January 12, 2023. Reported hazard: The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

What should I do if I have this product?

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: BISSELL Homecare Inc., of Grand Rapids, Michigan.

View official CPSC notice(opens on cpsc.gov)