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CPSCCPSC · Consumer products·Recall number 23176

BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551R and 25518

Published April 6, 2023

Summary

CPSC records recall 23176, published April 6, 2023. Reported units: About 2,000 (About 56,000 BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 were previously recalled in January 2023).

What's the hazard

The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

What to do

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

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Recall details

Brand
BISSELL Homecare Inc., of Grand Rapids, Michigan
Distributor
Ollie's Bargain Outlet stores nationwide and online at www.hsn.com from May 2019 through July 2021 for between about $180 and $330.
Country
US

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Questions about this recall

Was BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551R and 25518 recalled?

Yes. CPSC published recall 23176 on April 6, 2023. Reported hazard: The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

What should I do if I have this product?

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: BISSELL Homecare Inc., of Grand Rapids, Michigan.

View official CPSC notice(opens on cpsc.gov)