2012 Keystone Cougar High Country | 2011 Keystone Cougar High Country — Power train: axle assembly
Published June 14, 2011 · Recall initiated: June 13, 2011
Summary
NHTSA records recall 11V322000, published June 14, 2011 and initiated June 13, 2011. Recalling firm: Keystone RV Company; 2012 Keystone Cougar High Country | 2011 Keystone Cougar High Country — Power train: axle assembly.
What's the hazard
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011-2012 COUGAR HIGH COUNTRY TRAVEL TRAILERS PRODUCED FROM NOVEMBER 3, 2010, THROUGH MAY 26, 2011, FOR HAVING 4400 POUND AXLES INSTALLED INSTEAD OF 5200 POUND AXLES. IF A VEHICLE IS LOADED TO THE MAXIMUM STATED GVWR OF 10,000 POUNDS, THE 4400 POUND AXLE WILL BE OVERLOADED.
What to do
DEALERS WILL REPLACE THE AXLES WITH THE CORRECT ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
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Recall details
- Brand
- KEYSTONE
- Model
- COUGAR HIGH COUNTRY
- Manufacturer
- Keystone RV Company
- Lot
- 2012 KEYSTONE COUGAR HIGH COUNTRY | 2011 KEYSTONE COUGAR HIGH COUNTRY
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2012 Keystone Cougar High Country | 2011 Keystone Cougar High Country — Power train: axle assembly recalled?
Yes. NHTSA published recall 11V322000 on June 14, 2011. Reported hazard: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011-2012 COUGAR HIGH COUNTRY TRAVEL TRAILERS PRODUCED FROM NOVEMBER 3, 2010, THROUGH MAY 26, 2011, FOR HAVING 4400 POUND AXLES INSTALLED INSTEAD OF 5200 POUND AXLES. IF A VEHICLE IS LOADED TO THE MAXIMUM STATED GVWR OF 10,000 POUNDS, THE 4400 POUND AXLE WILL BE OVERLOADED.
What should I do if I have this product?
DEALERS WILL REPLACE THE AXLES WITH THE CORRECT ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: KEYSTONE. Model: COUGAR HIGH COUNTRY.