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NHTSANHTSA · Vehicles·Recall number 11V323000

SUSPENSION:REAR:SPRINGS

Published June 14, 2011 · Recall initiated: June 13, 2011

What's the hazard

SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.

What to do

OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.

Recall details

Brand
SPRINTER
Model
3500
Manufacturer
SPRINTER ENGINEERING & COMPLIANCE SUPPOR
Lot
2011 SPRINTER 3500
Risk classification
V
Country
US
View official NHTSA notice