2011 Sprinter 3500 — Suspension: rear: springs
Published June 14, 2011 · Recall initiated: June 13, 2011
Summary
NHTSA records recall 11V323000, published June 14, 2011 and initiated June 13, 2011. Recalling firm: SPRINTER ENGINEERING & COMPLIANCE SUPPOR; 2011 Sprinter 3500 — Suspension: rear: springs.
What's the hazard
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.
What to do
OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.
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Recall details
- Brand
- SPRINTER
- Model
- 3500
- Manufacturer
- SPRINTER ENGINEERING & COMPLIANCE SUPPOR
- Lot
- 2011 SPRINTER 3500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2011 Sprinter 3500 — Suspension: rear: springs recalled?
Yes. NHTSA published recall 11V323000 on June 14, 2011. Reported hazard: SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.
What should I do if I have this product?
OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: SPRINTER. Model: 3500.