2011 Volvo Bus 9700 | 2009 Volvo Bus 9700 | 2012 Volvo Bus 9700 | 2010 Volvo Bus 9700 — Electrical system: software
Published June 27, 2012 · Recall initiated: June 26, 2012
Summary
NHTSA records recall 12V295000, published June 27, 2012 and initiated June 26, 2012. Recalling firm: Volvo Bus Corporation; 2011 Volvo Bus 9700 | 2009 Volvo Bus 9700 | 2012 Volvo Bus 9700 | 2010 Volvo Bus 9700 — Electrical system: software.
What's the hazard
PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES. DUE TO A SOFTWARE ERROR, THE VEHICLES MAY COME TO A SUDDEN STOP BY BRAKE APPLICATION IF THE SENSOR READS THAT THE WHEELCHAIR LIFT DOOR IS NOT COMPLETELY CLOSED.
What to do
PREVOST WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 13, 2012. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.
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Recall details
- Brand
- VOLVO BUS
- Model
- 9700
- Manufacturer
- Volvo Bus Corporation
- Lot
- 2011 VOLVO BUS 9700 | 2009 VOLVO BUS 9700 | 2012 VOLVO BUS 9700 | 2010 VOLVO BUS 9700
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2011 Volvo Bus 9700 | 2009 Volvo Bus 9700 | 2012 Volvo Bus 9700 | 2010 Volvo Bus 9700 — Electrical system: software recalled?
Yes. NHTSA published recall 12V295000 on June 27, 2012. Reported hazard: PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES. DUE TO A SOFTWARE ERROR, THE VEHICLES MAY COME TO A SUDDEN STOP BY BRAKE APPLICATION IF THE SENSOR READS THAT THE WHEELCHAIR LIFT DOOR IS NOT COMPLETELY CLOSED.
What should I do if I have this product?
PREVOST WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 13, 2012. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: VOLVO BUS. Model: 9700.