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NHTSANHTSA · Vehicles·Recall number 24V893000

2025 Volvo Bus 9700 — Equipment: other: labels

Published November 26, 2024 · Recall initiated: November 26, 2024

Summary

NHTSA records recall 24V893000, published November 26, 2024. Recalling firm: Volvo Bus Corporation; 2025 Volvo Bus 9700 — Equipment: other: labels.

What's the hazard

Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release.

What to do

Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86.

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Recall details

Brand
VOLVO BUS
Model
9700
Manufacturer
Volvo Bus Corporation
Lot
2025 VOLVO BUS 9700
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2025 Volvo Bus 9700 — Equipment: other: labels recalled?

Yes. NHTSA published recall 24V893000 on November 26, 2024. Reported hazard: Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release.

What should I do if I have this product?

Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: VOLVO BUS. Model: 9700.

View official NHTSA notice(opens on nhtsa.gov)