2011 Turtle Top Vanterra | 2011 Turtle Top Terra Transport | 2012 Turtle Top Vanterra | 2010 Turtle Top Terra Transport | 2011 Turtle Top Odyssey Xl | 2012 Turtle Top Odyssey Xl | 2011 Turtle Top Odyssey Lt | 2011 Turtle Top Odyssey | 2012 Turtle Top Odyssey | 2012 Turtle Top Terra Transport | 2010 Turtle Top Odyssey — Structure: body: roof and pillars
Published July 13, 2012 · Recall initiated: July 11, 2012
Summary
NHTSA records recall 12V330000, published July 13, 2012 and initiated July 11, 2012. Recalling firm: Turtle Top; 2011 Turtle Top Vanterra | 2011 Turtle Top Terra Transport | 2012 Turtle Top Vanterra | 2010 Turtle Top Terra Transport | 2011 Turtle Top Odyssey Xl | 2012 Turtle Top Odyssey Xl | 2011 Turtle Top Odyssey Lt | 2011 Turtle Top Odyssey | 2012 Turtle Top Odyssey | 2012 Turtle Top Terra Transport | 2010 Turtle Top Odyssey — Structure: body: roof and pillars.
What's the hazard
Turtle Top is recalling certain model year 2010 through 2012 commercial buses manufactured from April 1, 2011, through March 25, 2012, equipped with Specialty Manufacturing Inc. (SMI) Prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the Prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release.
What to do
Turtle Top will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 16, 2012. Owners may contact Turtle Top at 1-574-831-4349 or SMI at 1-800-951-7867.
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Recall details
- Brand
- TURTLE TOP
- Model
- VANTERRA
- Manufacturer
- Turtle Top
- Lot
- 2011 TURTLE TOP VANTERRA | 2011 TURTLE TOP TERRA TRANSPORT | 2012 TURTLE TOP VANTERRA | 2010 TURTLE TOP TERRA TRANSPORT | 2011 TURTLE TOP ODYSSEY XL | 2012 TURTLE TOP ODYSSEY XL | 2011 TURTLE TOP ODYSSEY LT | 2011 TURTLE TOP ODYSSEY | 2012 TURTLE TOP ODYSSEY | 2012 TURTLE TOP TERRA TRANSPORT | 2010 TURTLE TOP ODYSSEY
- Risk classification
- V
- Country
- US
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- NHTSA2019 Turtle Top Odyssey — Electrical system: instrument cluster/panelMarch 12, 2020
- NHTSA2014 Turtle Top Vanterra | 2018 Turtle Top Odyssey | 2017 Turtle Top Odyssey | 2017 Turtle Top Terra Transit |September 13, 2018
- NHTSA2012 Volkswagen Beetle — TiresJuly 16, 2012
- NHTSA2012 Porsche Cayenne | 2012 Porsche Panamera | 2011 Porsche Panamera — Engine and engine cooling: engine:July 13, 2012
Questions about this recall
Was 2011 Turtle Top Vanterra | 2011 Turtle Top Terra Transport | 2012 Turtle Top Vanterra | 2010 Turtle Top Terra Transport | 2011 Turtle Top Odyssey Xl | 2012 Turtle Top Odyssey Xl | 2011 Turtle Top Odyssey Lt | 2011 Turtle Top Odyssey | 2012 Turtle Top Odyssey | 2012 Turtle Top Terra Transport | 2010 Turtle Top Odyssey — Structure: body: roof and pillars recalled?
Yes. NHTSA published recall 12V330000 on July 13, 2012. Reported hazard: Turtle Top is recalling certain model year 2010 through 2012 commercial buses manufactured from April 1, 2011, through March 25, 2012, equipped with Specialty Manufacturing Inc. (SMI) Prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the Prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release.
What should I do if I have this product?
Turtle Top will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 16, 2012. Owners may contact Turtle Top at 1-574-831-4349 or SMI at 1-800-951-7867.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: TURTLE TOP. Model: VANTERRA.