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NHTSANHTSA · Vehicles·Recall number 12V384000

2011 Glaval Bus Entourage | 2012 Glaval Primetime | 2011 Glaval Primetime | 2012 Glaval Sport | 2011 Glaval Sport | 2011 Glaval Universal | 2012 Glaval Bus Entourage | 2012 Glaval Titan Ii | 2012 Glaval Universal | 2011 Glaval Titan Ii — Structure: body: roof and pillars

Published August 7, 2012 · Recall initiated: August 3, 2012

Summary

NHTSA records recall 12V384000, published August 7, 2012 and initiated August 3, 2012. Recalling firm: Glaval Bus; 2011 Glaval Bus Entourage | 2012 Glaval Primetime | 2011 Glaval Primetime | 2012 Glaval Sport | 2011 Glaval Sport | 2011 Glaval Universal | 2012 Glaval Bus Entourage | 2012 Glaval Titan Ii | 2012 Glaval Universal | 2011 Glaval Titan Ii — Structure: body: roof and pillars.

What's the hazard

Glaval Bus is recalling certain model year 2011-2012 transit buses equipped with Speciality Manufacturing Inc. (SMI) ProLo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in opening force of the ProLo roof hatches that exceeds Federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release.

What to do

Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012. Owners may contact Glaval Bus at 1-574-262-2212 or SMI at 1-800-951-7867.

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Recall details

Brand
GLAVAL BUS
Model
ENTOURAGE
Manufacturer
Glaval Bus
Lot
2011 GLAVAL BUS ENTOURAGE | 2012 GLAVAL PRIMETIME | 2011 GLAVAL PRIMETIME | 2012 GLAVAL SPORT | 2011 GLAVAL SPORT | 2011 GLAVAL UNIVERSAL | 2012 GLAVAL BUS ENTOURAGE | 2012 GLAVAL TITAN II | 2012 GLAVAL UNIVERSAL | 2011 GLAVAL TITAN II
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2011 Glaval Bus Entourage | 2012 Glaval Primetime | 2011 Glaval Primetime | 2012 Glaval Sport | 2011 Glaval Sport | 2011 Glaval Universal | 2012 Glaval Bus Entourage | 2012 Glaval Titan Ii | 2012 Glaval Universal | 2011 Glaval Titan Ii — Structure: body: roof and pillars recalled?

Yes. NHTSA published recall 12V384000 on August 7, 2012. Reported hazard: Glaval Bus is recalling certain model year 2011-2012 transit buses equipped with Speciality Manufacturing Inc. (SMI) ProLo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in opening force of the ProLo roof hatches that exceeds Federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release.

What should I do if I have this product?

Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012. Owners may contact Glaval Bus at 1-574-262-2212 or SMI at 1-800-951-7867.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: GLAVAL BUS. Model: ENTOURAGE.

View official NHTSA notice(opens on nhtsa.gov)