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NHTSANHTSA · Vehicles·Recall number 13V171000

2009 Volvo Bus 9700 | 2013 Volvo Bus 9700 | 2010 Volvo Bus 9700 | 2012 Volvo Bus 9700 | 2011 Volvo Bus 9700 — Electrical system: software

Published May 2, 2013 · Recall initiated: May 1, 2013

Summary

NHTSA records recall 13V171000, published May 2, 2013 and initiated May 1, 2013. Recalling firm: Volvo Bus Corporation; 2009 Volvo Bus 9700 | 2013 Volvo Bus 9700 | 2010 Volvo Bus 9700 | 2012 Volvo Bus 9700 | 2011 Volvo Bus 9700 — Electrical system: software.

What's the hazard

Volvo Bus Corporation is recalling certain model year 2009-2013 9700 coaches manufactured from August 28, 2008, through April 19, 2013. Certain conditions may cause the affected coaches to go into a software controlled mode that would result in the throttle signal being fixed at 1750rpms regardless of throttle pedal input from the driver.

What to do

Volvo Bus will notify owners and dealers will remedy the software calibrations in the affected coaches, free of charge. The recall is expected to begin by July 1, 2013. Owners may contact Volvo Bus at 1-336-393-2000. Volvo Bus's recall campaign number is SR13-80.

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Recall details

Brand
VOLVO BUS
Model
9700
Manufacturer
Volvo Bus Corporation
Lot
2009 VOLVO BUS 9700 | 2013 VOLVO BUS 9700 | 2010 VOLVO BUS 9700 | 2012 VOLVO BUS 9700 | 2011 VOLVO BUS 9700
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2009 Volvo Bus 9700 | 2013 Volvo Bus 9700 | 2010 Volvo Bus 9700 | 2012 Volvo Bus 9700 | 2011 Volvo Bus 9700 — Electrical system: software recalled?

Yes. NHTSA published recall 13V171000 on May 2, 2013. Reported hazard: Volvo Bus Corporation is recalling certain model year 2009-2013 9700 coaches manufactured from August 28, 2008, through April 19, 2013. Certain conditions may cause the affected coaches to go into a software controlled mode that would result in the throttle signal being fixed at 1750rpms regardless of throttle pedal input from the driver.

What should I do if I have this product?

Volvo Bus will notify owners and dealers will remedy the software calibrations in the affected coaches, free of charge. The recall is expected to begin by July 1, 2013. Owners may contact Volvo Bus at 1-336-393-2000. Volvo Bus's recall campaign number is SR13-80.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: VOLVO BUS. Model: 9700.

View official NHTSA notice(opens on nhtsa.gov)