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NHTSANHTSA · Vehicles·Recall number 16V201000

2017 Heartland Torque | 2016 Heartland Torque — Equipment: recreational vehicle/trailer

Published April 8, 2016 · Recall initiated: April 8, 2016

Summary

NHTSA records recall 16V201000, published April 8, 2016. Recalling firm: Heartland Recreational Vehicles, LLC; 2017 Heartland Torque | 2016 Heartland Torque — Equipment: recreational vehicle/trailer.

What's the hazard

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Torque travel trailers, models T31 and T32, manufactured December 15, 2015, to March 16, 2016. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700 lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer

What to do

Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The recall began on April 21, 2016. Owners may contact Heartland customer service at 1-877-262-8032 or by email at parts@heartlandrvs.com.

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Recall details

Brand
HEARTLAND
Model
TORQUE
Manufacturer
Heartland Recreational Vehicles, LLC
Lot
2017 HEARTLAND TORQUE | 2016 HEARTLAND TORQUE
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2017 Heartland Torque | 2016 Heartland Torque — Equipment: recreational vehicle/trailer recalled?

Yes. NHTSA published recall 16V201000 on April 8, 2016. Reported hazard: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Torque travel trailers, models T31 and T32, manufactured December 15, 2015, to March 16, 2016. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700 lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer

What should I do if I have this product?

Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The recall began on April 21, 2016. Owners may contact Heartland customer service at 1-877-262-8032 or by email at parts@heartlandrvs.com.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: HEARTLAND. Model: TORQUE.

View official NHTSA notice(opens on nhtsa.gov)